How People (Really) Use Websites

One book I highly recommend for learning about how to design a usable website is Don't Make Me Think by Steve Krug.  This book should be your starting point if your job depends on you understanding the fundamentals of maintaining or designing a functional website....

Hasn’t That Been Done Before?

When you get ready to do a new business venture of almost any kind, you should expect a lot of people to ask, "Isn't somebody already doing that?"The answer is: I hope so.  If no one is doing it, or planning it, or offering a different version of it,...

The Point of the Official Retweet Button

A lot of people who are very knowledgeable and experienced at leveraging Twitter do not understand the point of the “Retweet” button that Twitter launched last year.  It doesn’t make sense to them for a number reasons, including:  1. It was...

The Value of Knowing the Ending

When John Irving writes a novel, he always starts out with the .  Once he knows the ending in detail, he begins writing all the parts of the story that lead to the ending.  This writing method reminds me of the business method that lots of entrepreneurs...