What Makes a Good (Free) e-Book

I like the free e-book format as “primers” for some topics, and I hope more are written in the future.   In my opinion, for a topic to make a good free e-book like this, you want to make sure (1) there is a high level of interest in the topic (people...

The Three Things That Make Software Valuable

Software is valuable when it lets you: (1) do things better/faster/easier than before, or (2) when it is so powerful it lets you do new things you could never have imagined doing before (creating a pro-quality video using Vegas and sharing it using YouTube), or...

Let Yourself Be Found (Flip the Switch)

Proctor & Gamble, currently the world’s 8th largest corporation and over 170 years old, was the first company to put a toll-free 1-800 number on all of its product packaging.  The first year after doing so, it received 200,000 phone calls from customers...

What’s the Problem with Newspapers?

What’s the problem with newspapers? It’s not complicated: Print revenue = shrinking.  Print costs = constant.  Online revenue = growing, but small, and online revenue isn’t mature enough to replace the print revenue, yet. Right? Brand new paperless...

The Ideal Journalist

I was having a discussion with a journalist the other day about what combination of skills/traits are desirable in a journalist today.We came up with some interesting thoughts.According to us, the ideal journalist (without the support of a staff) should: 1. Be a great...

Usability Testing on a Shoestring

A lot of times we get really fancy when we need to do things like “usability testing.” Someone I trust recently described a great way to do usability testing for your website for just $30.00.   1.  Pick three of your friends who you don’t...